Terms & conditions

# 1: Who is the administrator of your personal data?

Controller of your personal data is OLEJARZ MALERNE AS

# 2: Who can you contact regarding the processing of your personal data?

As part of the implementation of personal data protection in our organization, we have decided not to appoint a personal data protection officer due to the fact that in our situation it is not mandatory. In matters related to the protection of personal data privacy and wider you can contact by e-mail post@maleroslo.com

# 3: What information do we have about you?

Depending on the purpose, we may process the following information about you:

  1. name and surname,
  2. address of residence, business
  3. address,
  4. tax identification number,
  5. e-mail address,
  6. telephone number,
  7. data contained in correspondence addressed to us,
  8. bank account number,
  9. IP address,
  10. image (profile photo),
  11. products you viewed,
  12. details of placed orders,
  13. details of abandoned carts,
  14. activity in relation to messages sent as part of the newsletter,
  15. information about the operating system and the web browser you are using,
  16. third-party viewed,
  17. time spent on website,
  18. transitions between individual subpages,
  19. clicks on individual links, the
  20. source from which you go to our website,
  21. the age range you are in,
  22. your gender,
  23. your approximate location limited to the city,
  24. your interests determined on the basis of your online activity.

We have described the scope of the processed data precisely in relation to each processing purpose. Information in this regard can be found in the further part of this policy.

# 4: Where do we get your personal data from?

In most cases, you pass them on to us yourself. This happens when:

  1. you register a user account,
  2. place an order,
  3. submit a complaint or withdraw from the contract,
  4. subscribe to the newsletter,
  5. add a comment or opinion about a product,
  6. contact us.

In addition, some information about you may be automatically collected by the tools we use:

  1. the website mechanism and the newsletter system collect your IP address,
  2. the website mechanism collects information about the products you have viewed, details of orders placed, including unfinished ones,
  3. the newsletter system mechanism collects information about your activity in relation to the content sent to you as part of the newsletter, such as opening messages, clicking on links, etc.,
  4. Google Analytics collects a variety of information about how you use our website.

# 5: Is your data safe?

We care about the security of your personal data. We have analyzed the risks associated with individual data processing processes, and then we have implemented appropriate security and personal data protection measures. We monitor the condition of our technical infrastructure on an ongoing basis, train our staff, observe the procedures applied, and introduce necessary improvements. If you have any questions about your personal information, we are at your disposal at post@maleroslo.com post@maleroslo.com

# 6: For what purposes do we process your personal data?

There are more than one of these cells. Below is a list of them followed by a more detailed discussion. We have also assigned the appropriate legal grounds for processing to the individual purposes.

  1. registration and maintenance of a user account,
  2. order handling,
  3. handling complaints or withdrawing from the contract,
  4. sending the newsletter,
  5. handling comments or product opinions,
  6. handling correspondence,
  7. implementation of tax and accounting obligations,
  8. creating an archive for the possible need to defend, establish or pursue claims, as well as to identify a returning customer,
  9. own marketing,
  10. analysis, statistics and optimization.

User account - details

When creating a user account, you must provide the data necessary to set up an account: e-mail address and password. Providing data is voluntary, but necessary to create an account.

When creating a user account, you must provide the data necessary to set up an account: e-mail address and password. Providing data is voluntary, but necessary to create an account.

As part of editing your account data, you can provide your further data, in particular data that may be used when placing orders, such as name and surname, address of residence or place of business, tax identification number, telephone number. As part of editing your account details, you can also set your avatar, e.g. a profile picture including your image.

In addition, our system used to handle user accounts records your IP number that you used when registering your user account.

Moreover, we use the integration of Google Analytics with the user account mechanism. In this way, the data collected by the Google Analytics tracking code about your use of our website is assigned to your user account. This includes information such as:

  1. information about the operating system and the web browser you use,
  2. third-viewed,
  3. partytime spent on the website,
  4. transitions between individual subpages,
  5. clicks on individual links,
  6. source from which you go to our website,
  7. age range, where you are,
  8. your gender,
  9. your approximate location limited to the city.
  10. Your interests based on your online activity.

We analyze such information about you in order to optimize our websites in terms of user experience, effectiveness and conversion, which is our legitimate interest.

You can modify the information about you provided to us in connection with the registration of your user account at any time. However, in a situation where you have set up an account with the use of integration with an account on a social network, the data downloaded from this social network cannot be modified.

General Data Protection Regulation).

The data will be stored for the duration of the user's account. You can decide to delete your account at any time, but it will not delete information about your orders placed using the account from our database. Procurement Data are stored in our archives until the expiration of the period of limitation claims from the contract / the whole period of operation of the page in order to ensure the possibility of returning customer identification, plays his purchasing history, etc. discountsgranted., which is our legitimate interest.

Orders - details

When placing an order, you must provide the data necessary to complete the order. Depending on the order details, the data catalog may be different. For example, if you order physical products, we need to know the address to which to deliver the order to you. If you are requesting a VAT invoice for a company, we need to know the tax identification number and the business address. Providing data is voluntary, but necessary to place an order.

In addition, our system used to handle the ordering process saves your IP number that you used when placing the order.

Each order is saved in our database, which means that your personal data assigned to the order is also accompanied by information about the order, such as ordered products, selected payment method, selected delivery method, payment date.

The data collected in connection with the order are processed in order to perform the contract concluded by placing an order, issuing an invoice of the GDPR in connection with the provisions regulating the issues issuing invoices), taking into account the invoice in the accounting documentation and fulfilling other tax and accounting obligations (GDPR in connection with the provisions governing tax and accounting obligations) and for archival purposes for the purposes of possible defense, establishing or pursuing claims, as well as identifying a returning customer, which is our legitimate interest.

Data about orders will be processed for the time necessary to perform the order, and then until the expiry of the limitation period for claims under the contract. In addition, after this deadline, the data may still be processed by us for archival purposes for the possible need to defend, establish or pursue claims, as well as identify the returning customer. Remember also that we are obliged to keep accounting records, which may contain your personal data, for the period required by law.

Complaints and withdrawal from the contract - details

If you submit a complaint or withdraw from the contract, you provide personal data contained in the content of the complaint or statement of withdrawal from the contract, which includes name and surname, address, telephone number, e-mail address, bank account number . Providing data is voluntary, but necessary to submit a complaint or withdraw from the contract.

The data provided to us in connection with the submission of a complaint or withdrawal from the contract are used to implement the complaint procedure or the procedure for withdrawal from the contract, and then for archival purposes, which is our legitimate interest.

The data will be processed for the time necessary to implement the complaint procedure or the withdrawal procedure. Complaint documents will be kept until the expiry of the warranty rights. The statements of withdrawal from the contract will be kept together with the accounting documentation for the period required by law.

Newsletter - details

By subscribing to the newsletter, you provide us with your name and e-mail address. Providing data is voluntary, but necessary to subscribe to the newsletter.

In addition, our system used to handle the newsletter, saves your IP number that you used when subscribing to the newsletter, determines your approximate location, the e-mail client you use to handle e-mail and tracks your actions taken in connection with sent to You with the news. Therefore, we also have information about which messages you opened, in which messages you clicked on links, etc.

The data provided by you in connection with subscribing to the newsletter is used to send you the newsletter, and the legal basis for their processing is your consent when subscribing to the newsletter. As for the processing of information that does not come from you, and was collected automatically by our mailing system, we rely in this respect on our legitimate interest in analyzing the behavior of newsletter subscribers in in order to optimize mailing activities.

You can unsubscribe from the newsletter at any time by clicking on the dedicated link in each message sent as part of the newsletter or by simply contacting us. Despite unsubscribing from the newsletter, your data will still be stored in our database in order to identify the returning subscriber and possibly defend claims related to sending you the newsletter, in particular to prove that you consent to receiving the newsletter and the moment of its withdrawal, which is our legal legitimate interest.

You can modify your data provided for the purpose of receiving the newsletter at any time by clicking on the appropriate link visible in each message sent as part of the newsletter or by simply contacting us.

Product comments and opinions - details

When adding a comment or opinion about a product, you must provide at least a username that will be assigned to the comment or opinion (the name may contain personal data, such as name or surname) and an e-mail address. Providing this data is voluntary, but necessary to add a comment or opinion. You can also add your avatar (it may contain your image, e.g. a photo) and provide the address of your website, but it is not obligatory.

The data provided in connection with adding a comment or opinion will be processed in order to publish a comment or opinion on the website. The basis for the processing is your consent resulting from sending the form for publishing a comment or opinion. You can withdraw your consent at any time by requesting the removal of your comment or opinion.

Your comment or opinion will be publicly available on the website as long as it is available on the Internet, unless you request removal of the comment or opinion in advance. You can also modify the content of the comment at any time, as well as modify the data assigned to it as the person who added the comment or opinion.

Correspondence handling - details By

contacting us, you naturally provide us with your personal data contained in the correspondence, in particular your e-mail address and name and surname. Providing data is voluntary, but necessary to make contact.

In this case, your data is processed in order to contact you, and the basis for processing is our legitimate interest. The legal basis for processing after the end of contact is also our justified purpose in the form of archiving correspondence for the purpose of ensuring the possibility of proving certain facts in the future.

The content of the correspondence may be archived and we are not able to clearly determine when it will be deleted. You have the right to request a history of correspondence with us (if it was subject to archiving), as well as request its removal, unless its archiving is justified due to our overriding interests, e.g. defense against potential claims on your part.

Tax and accounting obligations - details

If we issue an invoice for you, it is included in the accounting documentation, which will be kept for the period of time required by law. Your personal data is then processed in order to fulfill our tax and accounting obligations (GDPR in connection with the provisions regulating tax and accounting obligations).

Archive - details

As part of the description of the individual purposes of personal data processing, which are above, we have indicated the dates of personal data storage. These terms are often related to the archiving of certain data by us for the purpose of ensuring the possibility of proving certain facts in the future, reconstructing the course of cooperation with the client, exchanged correspondence, defense, establishing or pursuing claims. In this regard, we rely on our legitimate interest.

Own marketing - details

As part of our website, we use the mechanism of recovering abandoned carts. In a situation where you start the ordering process but do not complete it, our system will record this fact in order to take action to persuade you to finalize the order. These activities may include, in particular, sending you an e-mail with an incentive to complete your order or the display of targeted advertising while browsing the Internet.

Our website may also collect information about your activity and on this basis show you targeted advertising while browsing the Internet. However, if you are not a registered user, the information used for this purpose is not personal data. Only when they are combined with your personal data collected in the user account, they acquire the nature of personal data.

We carry out the activities described above based on our legitimate interest consisting in the marketing of own products.

Analysis, statistics, optimization - details

We collect statistical information about user behavior when browsing our websites, such as clicks on links, transitions between subpages, time spent on individual pages, etc. We analyze this information in order to optimize our pages in terms of user experience, efficiency and conversion. In most cases, the information processed in this way is not personal data. The exception is when you are a registered user. We can then combine this information with your other data collected in your user account.

We carry out the activities described above based on our legitimate interest, consisting in the optimization of our websites.

# 7: How long will we keep your personal data?

The data storage periods have been indicated separately for each purpose of processing. You will find this information under the details for each separate processing purpose.

# 8: Who are the recipients of your personal data?

We will risk saying that modern business cannot do without services provided by third parties. We also use such services. Some of these services are related to the processing of your personal data. External service providers that take part in the processing of your personal data are:

  1. The hosting provider that stores the data on the server
  2. The provider of the cloud computing service in which backups that may contain your personal data are stored,
  3. The provider of the mailing system in which your data is stored, if you are a newsletter subscriber,
  4. CRM system provider in which we store your data in order to improve the customer service process and for archival purposes,
  5. invoicing system provider in which your data is stored in order to issue an invoice,
  6. an accounting office that processes your data visible on invoices,
  7. courier companies that process your data to the extent necessary to deliver the order to you,
  8. a law firm that gains access to the data, if it is necessary to provide legal assistance to us,
  9. a technical service provider that gains access to data, if work is carried out technical concerns the areas in which personal data are located,
  10. other subcontractors who gain access to the data, if the scope of their activities requires such access.

Your personal data may also be transferred to tax offices to the extent necessary to fulfill tax, settlement and accounting obligations. It concerns in particular all declarations, reports, statements and other accounting documents in which your personal data is located.

In addition, if necessary, your personal data may be made available to entities, bodies or institutions authorized to obtain access to data on the basis of legal provisions, such as the police, security services, courts, prosecutor's offices.

What's more, we use tools that collect a lot of information about you related to the use of our website. This includes, in particular, the following information:

  1. information about the operating system and the web browser you use,
  2. third-viewed,
  3. partytime spent on the website,
  4. transitions between individual subpages,
  5. clicks on individual links,
  6. source from which you go to our website,
  7. age range where you are,
  8. your gender,
  9. your approximate location limited to the city.
  10. Your interests based on your online activity.

This information in itself is not, in our opinion, personal data. Since this information is collected by external tools that we use, this information is also processed by tool suppliers on the terms resulting from their regulations and privacy policies. Basically, this information is used to provide and improve services, manage them, develop new services, measure the effectiveness of advertisements, protect against fraud and abuse, as well as personalize the content and advertisements displayed on individual websites, websites and applications. We have tried to describe the details in this regard in the further part of this policy, as part of the explanations related to individual tools.

# 9: Do we transfer your data to third countries or international organizations?

Yes, part of the processing of your personal data may involve their transfer to third countries.

We transfer your personal data to third countries in connection with the use of tools that store personal data on servers located in third countries, in particular in the USA. The suppliers of these tools guarantee an adequate level of personal data protection through the appropriate compliance mechanisms provided for by the GDPR, in particular by joining the Privacy Shield program or using standard contractual clauses.

Personal data is stored on servers located in third countries using the following tools:

  1. MailChimp mailing system, the provider of which is Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA - in terms of your name, e-mail address, IP address and statistical information related to your reactions to messages sent by us,
  2. Google services as part of the G-Suite package, the provider of which is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland - for all data processed as part of Google services, including data contained in files synchronized with Google Drive.

Both Rocket Science Group LLC and Google Ireland Limited ensure an adequate level of personal data protection through the use of compliance mechanisms provided for by the GDPR, in particular by joining the Privacy Shield program. Below are links to confirmations of participation in the Privacy Shield program, where you can read information on the processing of personal data by these entities.

  1. Google: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI,
  2. MailChimp: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG.

We also remind you here that we use external tools that may collect anonymous information about you. We have mentioned this on several occasions under this policy, including in response to a previous question. The providers of these tools often use servers located around the world, in particular in the United States of America (USA), to store the collected information.

# 10: Do we use profiling? Do we make an automated decision based on your personal data?

We do not make decisions for you based solely on automated processing, including profiling, that would have legal effects on you or similarly significantly affect you.

Yes, we use tools that can take specific actions depending on the information collected as part of the tracking mechanisms, but we believe that these actions do not have a significant impact on you, because they do not differentiate your situation as a customer, they do not affect the terms of the contract you can conclude with us, etc.

By using certain tools, we may, for example, direct personalized advertisements to you based on your previous actions taken on our website or suggest products that may be of interest to you. I am talking about the so-called behavioral advertising. We encourage you to learn more about behavioral advertising, in particular regarding privacy issues. Detailed information, along with the ability to manage your behavioral advertising settings, can be found here: http://www.youronlinechoices.com. By using certain tools, we may, for example, direct personalized advertisements to you based on your previous actions taken on our website or suggest products that may be of interest to you. I am talking about the so-called behavioral advertising. We encourage you to learn more about behavioral advertising, in particular regarding privacy issues. Detailed information, along with the ability to manage your behavioral advertising settings, can be found here: http://www.youronlinechoices.com.

We emphasize that as part of the tools we use, we do not have access to information that would allow your identification. The information we are talking about here is, in particular:

  1. information about the operating system and the web browser you use,
  2. third-viewed,
  3. partytime spent on the website,
  4. transitions between individual subpages,
  5. source from which you go to our website,
  6. age range, in where you are,
  7. your gender,
  8. your approximate location limited to the city,
  9. your interests based on your online activity.

We do not match the information indicated above with your personal data, which is in our databases. This information is anonymous and does not allow us to identify you. This information is stored on the servers of the suppliers of individual tools, and these servers can most often be located all over the world.

An exception to the anonymous nature of the information referred to above is when you have a user account. This information can then be matched with your data stored in your user account. However, we still do not make decisions based on automated processing, including profiling, with the use of this information, which would have legal effects on you or similarly significantly affect you. We believe that activities in the field of targeting you with advertisements, depending on your activity on our website and taking optimization measures, do not significantly affect you. Therefore, in this regard, we rely on our legitimate interest.

# 11: What rights do you have in relation to the processing of your personal data?

The GDPR grants you the following potential rights related to the processing of your personal data:

  1. The right to access your data and receive a copy of it,
  2. The right to rectify (correct) your data,
  3. The right to delete data (if in your opinion there are no grounds for us to process your data, you can request that we remove them),
  4. The right to limit data processing (you can request that we limit the processing of data only to their storage or performance of actions agreed with you, if in your opinion we have incorrect data or we process it unjustifiably),
  5. The right to object to the processing data (you have the right to object to the processing of data on the basis of a legitimate interest; you should indicate a special situation that, in your opinion, justifies the cessation of the processing covered by the objection; we will stop processing your data for these purposes, unless we prove that the grounds for data processing areoverriding your rights or that your data is necessary for us to establish, assert or defend claims),
  6. The right to data transfer (you have the right to receive from us in a structured, commonly used, machine-readable format, personal data that you provided to us at on the basis of a contract or your consent; you can commission us to send this data directly to another entity)
  7. The right to withdraw consent to the processing of personal data, if you previously gave such consent,
  8. The right to lodge a complaint with the supervisory authority (if you find that we are processing data unlawfully, you can submit a complaint to this The President of the Personal Data Protection Office or another competent supervisory authority).

The rules related to the implementation of the above-mentioned rights are described in detail in GDPR. We encourage you to familiarize yourself with these regulations. For our part, we consider it necessary to explain to you that the above-mentioned rights are not absolute and you will not be entitled to all activities of processing your personal data.

We emphasize that you always have one of the rights indicated above - if you believe that we have violated the provisions on the protection of personal data while processing your personal data, you have the option to lodge a complaint with the supervisory body (the President of the Office for Personal Data Protection).

You can also always ask us to provide you with information about what data we have about you and for what purposes we process it. Just send an email to post@maleroslo.com However, we have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. You can also use the e-mail address provided above if you have any questions related to the processing of your personal data.

# 12: Do we use cookies and what are they exactly?

Our website, like almost all other websites, uses cookies.

Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by our IT system (own cookies) or ICT systems of third parties (third party cookies). In cookies, specific information can be saved and stored, to which IT systems can then access for specific purposes.

If you want to learn more about cookies as such, you can see, for example, this material: https://pl.wikipedia.org/wiki/HTTP_cookie

# 13: On what basis do we use cookies?

We use cookies on the basis of your consent, except when cookies are necessary for the proper provision of electronic services to you.

As far as your consent to cookies is concerned, we accept the variant according to which you express such consent through the settings of your web browser or additional software supporting the management of cookies. We assume that you agree to all cookies used by us that are not blocked by your browser or any additional software you use.

Remember that disabling or limiting the use of cookies may prevent you from using some of the functions available on our website and cause difficulties in using our website, as well as many other websites that use cookies. For example, if you block cookies from social plug-ins, buttons, widgets and social functions implemented on our website may not be available to you.

# 14: Can you disable cookies?

Yes, you can manage cookie settings within your web browser. You can block all or selected cookies. You can also block cookies from specific websites. You can also delete previously saved cookies and other site and plug-in data at any time.

Web browsers also offer the option of using incognito mode. You can use it if you do not want information about visited pages and downloaded files to be saved in your browsing and download history. Cookies created in Incognito mode are deleted when all Incognito windows are closed.

There are also browser plug-ins for controlling cookies, such as Ghostery ( https://www.ghostery.com ). The option to control cookies may also be provided by additional software, in particular anti-virus packages, etc.

In addition, there are tools available on the Internet that allow you to control certain types of cookies, in particular for collective management of behavioral advertising settings (e.g. www.youronlinechoices.com/ , www.networkadvertising.org/choices ).

We also give you the ability to control cookies directly from our website. We have implemented a special cookie management mechanism that allows you to block cookies that you do not want.

Remember that disabling or limiting the use of cookies may prevent you from using some of the functions available on our website and cause difficulties in using our website, as well as many other websites that use cookies. For example, if you block cookies from social plug-ins, buttons, widgets and social functions implemented on our website may not be available to you.

# 15: For what purposes do we use our own cookies?

Own cookies are used to ensure the proper functioning of individual website mechanisms, such as maintaining a session after logging in to the account, remembering recently viewed products and products added to the basket.

Own cookies also store information about the cookie settings defined by you, made from the level of the cookie management mechanism.

Own cookies are also used to support the mechanism of recovering abandoned carts.

# 16: What third party cookies are used?

The following third-party cookies are used on our website:

  1. Google Analytics,
  2. Google Tag Manager,
  3. Google AdWords,
  4. Google AdSense,
  5. Facebook Custom Audiences,
  6. Facebook, Twitter, LinkedIN, Pinterest (social tools cookies),
  7. Disqus,
  8. Hotjar,
  9. SoundCloud,
  10. YouTube.

Details on individual third party cookies are described below.

Google Analytics - details

We use the Google Analytics tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We carry out activities in this area based on our legitimate interest, consisting in the creation of statistics and their analysis in order to optimize our websites.

In order to use Google Analytics, we have implemented a special Google Analytics tracking code in the code of our website. The tracking code uses Google LLC cookies for the Google Analytics service. You can block the Google Analytics tracking code at any time by installing the browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout.

Google Analytics automatically collects information about your use of our website. The information collected in this way is most often transferred to Google servers, which can be located all over the world and stored there.

Due to the IP anonymization activated by us, your IP address is shortened before forwarding. Only in exceptional cases is the full IP address transferred to Google servers and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is, as a rule, not combined with other Google data.

We emphasize that as part of Google Analytics we do not collect any data that would allow your identification. Therefore, the data collected as part of Google Analytics is not personal data for us. The information we have access to as part of Google Analytics is, in particular:

  1. information about the operating system and the web browser you use, the
  2. subpages you view on our website, the
  3. time spent on our website and its subpages,
  4. transitions between individual subpages , the
  5. source from which you come to our site.

In addition, as part of Google Analytics, we use the following Advertising Functions:

  1. demographic and interest reports,
  2. remarketing,
  3. advertising reporting functions, user-ID.

As part of the Advertising Functions, we also do not collect personal data. The information we have access to is, in particular:

  1. the age range you are in,
  2. your gender,
  3. your approximate location limited to the city,
  4. your interests determined on the basis of your online activity.

Google Analytics and Google Analytics 360 services have been certified by the independent security standard ISO 27001. ISO 27001 is one of the most recognized standards in the world and certifies compliance with the relevant requirements by systems that support Google Analytics and Google Analytics 360.

If you are interested in details related to the use of Google data from websites and applications that use Google services, we encourage you to read this information: https://policies.google.com/technologies/partner-sites.

Google Tag Manager - details

We use the Google Tag Manager tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA and enabling tag management, i.e. small code fragments, thanks to which we are able to control user traffic and behavior, collect information on advertising effectiveness, and take steps to improve our website. Google Tag Manager does not collect any information that allows your identification, however, this tool triggers other tags, which in turn may collect data.

Google AdWords - details

We use remarketing functions available as part of the Google AdWords system operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We carry out activities in this area based on our legitimate interest, consisting in the marketing of our own products or services.

When you visit our website, a Google cookie remarketing file is automatically left on your device, which collects information about your activity on our website. Thanks to the information collected in this way, we are able to display advertisements to you within the Google network depending on your behavior on our website. For example, if you display a product, the information about this fact will be recorded by the remarketing cookie file, which will allow us to send you an advertisement regarding that product or any other that we deem appropriate. This advertisement will be displayed to you within the Google network when you use the Internet, browse other websites, etc.

We emphasize that when using Google Ads, we do not collect any data that would allow your identification. Any compilation of data in such a way that they acquire the nature of personal data may be made on the part of Google, but in this respect we are no longer responsible for this, because Google carries out these activities on the basis of a contract concluded with you as a user of Google services.

Using Google AdWords, we are only able to define the target groups we would like our ads to reach. On this basis, Google decides when and how to present our advertisement to you.

Further processing of the information takes place only if you have consented to Google to link your browsing history with your account and to use the information from your Google account to personalize the advertisements displayed on websites. In this case, Google will use your data to create and define lists of target groups for remarketing purposes on various devices. To this end, Google combines the temporarily collected information with other data it holds to form target groups.

If you are interested in details related to Google's use of data from websites and applications that use Google services, we encourage you to read this information: https://policies.google.com/technologies/partner-sites

Google AdSense - details

We display advertisements on our websites as part of the Google AdSense network operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We carry out activities in this area based on our legitimate interest, consisting in the monetization of the content published by us.

Our website, in connection with the display of advertisements on it as part of the AdSense network, contains advertising tags that instruct your web browser to send a request for advertising content from Google's servers. Along with the advertising content, the server also sends a cookie. Cookies are used to display advertisements based on your previous visits to our website or other websites. AdSense also uses cookies to improve ad quality. Often uses include Targeting your ads based on topics that interest you, improving your campaign performance reports, and skipping ads you've already seen.

We emphasize that we do not collect any data that could identify you when using Google AdSense. Any compilation of data in such a way that they acquire the nature of personal data may be made on the part of Google, but in this respect we are no longer responsible for this, because Google carries out these activities on the basis of a contract concluded with you as a user of Google services.

Further processing of the information takes place only if you have consented to Google to link your browsing history with your account and to use the information from your Google account to personalize the advertisements displayed on websites. In this case, Google will use your data to create and define lists of target groups for remarketing purposes on various devices. To this end, Google combines the temporarily collected information with other data it holds to form target groups.

If you don't want to receive personalized ads, you can manage your ad settings directly on the Google side: https://adssettings.google.com/.

If you are interested in details related to Google's use of data from websites and applications that use Google services, we encourage you to read this information: https://policies.google.com/technologies/partner-sites

Facebook Custom Audiences - details

Custom audience as part of the Facebook Ads advertising system provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA, we use theGroups feature to target targeted advertising messages to specific user groups. We carry out activities in this area based on our legitimate interest, consisting in the marketing of our own products or services.

In order to send you personalized ads in terms of your behavior on our website, we have implemented Pixel Facebook as part of our website, which automatically collects information about your use of our website. The information collected in this way is most often transferred to Facebook servers, which may be located all over the world, in particular in the United States of America (USA).

The information collected as part of Facebook's Pixel is anonymous, i.e. it does not allow us to identify you. Depending on your activity on our websites, you can reach a specific group of recipients, but we do not identify individual people belonging to these groups in any way.

However, we inform you that Facebook may combine the collected information with other information collected about you as part of your use of Facebook and use it for its own purposes, including marketing. Such Facebook activities are no longer dependent on us, and you can search for information about them directly in Facebook's privacy policy: https://www.facebook.com/privacy/explanation . You can also manage your privacy settings from your Facebook account. Here you will find useful information in this regard: https://www.facebook.com/ads/settings

Hotjar - details

We use the Hotjar tool to better understand your needs and to optimize our website in terms of your experience with using it, which is our legitimate interest. The tool is provided by an external entity, ie Hotjar Limited, Level 2, St Julian's Business Center, 3, Elia Zammit Street, St Julian's STJ 1000, Malta.

Hotjar registers every visitor to our website and allows you to play a video recording of their traffic on our website, as well as generate the so-called. heat maps. As part of the Hotjar tool, we do not have access to information that allows us to identify you, because Hotjar does not register the process of filling in the forms. The information we have access to on Hotjar is, in particular:

  1. information about the operating system and the web browser you use, the
  2. subpages you view on our website, the
  3. time spent on our website and on its subpages,
  4. transitions between individual subpages in as part of our website, the
  5. source from which you go to our website, the
  6. place where you click with the mouse.

In order to use Hotjar, we have implemented a special Hotjar tracking code in the code of our website. The tracking code uses Hotjar Limited cookies. The information collected as part of cookies is stored by Hotjar as part of a pseudonymous user profile. Neither Hotjar nor we use this information to identify you.

You can object to Hotjar creating your user profile, Hotjar's storage of information about your use of our website and the use of Hotjar cookies here: https://www.hotjar.com/legal/compliance/opt-out

If you are interested in the details related to data processing under Hotjar, we encourage you to read the Hotjar privacy policy: https://www.hotjar.com/legal/policies/privacy

# 17: Do we track your behavior on our site?

Yes, we use Google Analytics, Google AdWords, Hotjar and Facebook Custom Audiences, which collect information about your activity on our website. These tools are described in detail in the third party cookie question, so we will not repeat this information here as well.

# 18: Do we target targeted advertising at you?

Yes, we use Facebook Ads and Google Ads, in which we can target specific target groups defined on the basis of various criteria such as age, gender, interests, profession, job, activities previously undertaken on our website. These tools are described in detail in the third party cookie question, so we will not repeat this information here as well.

# 19: How can you manage your privacy?

The answer to this question can be found in many places in this privacy policy when describing individual tools, behavioral advertising, cookie consent, etc. However, for your convenience, we have collected this information in one place again. Below you will find a list of options for managing your privacy.

  1. cookie settings within the web browser,
  2. browser plugins supporting cookie management, e.g. Ghostery,
  3. additional cookie management software,
  4. incognito mode in the web browser,
  5. behavioral advertising settings, e.g. youronlinechoices.com
  6. cookie management mechanism from the level of our website,
  7. Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
  8. Google Ads Settings: https://adssettings.google.com/
  9. Facebook Ads Settings: https://www.facebook.com/ads/settings
  10. HotJar Opt-out: https://www.hotjar.com/legal/compliance/opt-out

# 20: What are server logs?

Using the website involves sending queries to the server on which the website is stored. Each query directed to the server is saved in the server logs.

Logs include Your IP address, server date and time, information about the web browser and operating system you use. Logs are saved and stored on the server.

The data stored in the server logs are not associated with specific people using the website and are not used by us to identify you.

The server logs are only auxiliary material used to administer the website, and their content is not disclosed to anyone except those authorized to administer the server.

# 21: Is there anything else you should know?

As you can see, the subject of personal data processing, the use of cookies and general privacy management is quite complicated. We have made every effort to ensure that this document provides you with as much knowledge as possible on issues important to you. If anything is unclear to you, you want to learn more or just talk about your privacy, please write to us at post@maleroslo.com